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Travelling to Lombok in Corona Times

Travelling in Corona Times

6 March 2020

Last Updated 3rd June 2020 at 8:00 am (GMT +8)
Please note that this page will continue to be updated with the latest information.

Travelling to Lombok in Corona Times
Since the outbreak of the Coronavirus, we have been monitoring the situation minutely and are doing everything possible to assist you with your upcoming travel plans. The safety and wellbeing of our guests and colleagues is one of our top priorities. In light of the recent cases of coronavirus, we fully understand the concerns around travelling during this time.

Our flexibility on travel in Corona times
As Lombok’s Leading Luxury Hotel – offering the widest range of tailor-made accommodation packages – we also tailor our cancellation conditions for you. Certainly in this time. Because we want you to book your Lombok trip with minimum stress, we guarantee you can change your booking at any time.

Completely removing uncertainty: we simply cannot do that. What we can tell you is we have now 100% flexibility in the cancellation policy for new bookings. For new bookings made after 1st of March 2020 with stays between March 2020 and December 2020, your hotel arrangement at The Lombok Lodge can be cancelled or postponed, free of charge, at any time.

Transparency in communication is important here; if you request an accommodation proposal from us, we will inform you of the applicable cancellation policy.

Precautionary Measures
At this point, no employees have shown any symptoms that indicate infection.
We care, more than ever,  for the safety and health of our guests and team members, and have taken the following safety precautions:
– All staff members’ temperatures are checked before entering the premises, and anyone that registers above 36.7° is not allowed to work
– Any staff with flu symptoms are refrained from working
– All guests’ points of contact such as tables, chairs, sofas, bar counter, bar stools and menus are sanitized every morning and after each guest use
– All other areas such as toilets, door handles, kitchen surfaces, electronic devices, etc are sanitized every hour
– We will refrain from handshakes between guests and staff members
– All staff members will wear masks
– The Lombok Lodge Specialized Care Kit including Hand Sanitizers and Masks will be provided with compliments to every in-house guest
– Disinfectant wipes and gloves are available upon request
– Paperless Policy; Room Directory, Room-Service Menus, Spa Menu & Activity Menu by The Lombok Lodge Hotel Application through your own device
– No back-to-back usage of rooms to allow for deeper sanitation practices and changing of pillow protectors and mattress pads between each guest
– Contactless In-Room Dining & Private Dining Options available
– Contactless Payments

March 16, 2020 – The Gili Islands
In response to COVID-19, the Indonesian government has suspended all fast boat services between Bali, the Gili Islands and Lombok starting March 17, 2020. In order to help to stop the virus from spreading, we have decided to suspend as well the private day-trips offered by The Lombok Lodge, as well as our shuttle boat services to the islands, till further notice. Thank you for your kind understanding.

March 17, 2020 – Fastboats and Flights Bali-Lombok
As concerns about the COVID-19 continue to rise, the West Nura Tenggara Government stated that per 17/03/2020 all fast boats are being restricted to operate between Bali, the Gili Islands and Bangsal, Lombok. This is a temporary decision in order to minimize the flow of tourist between these destinations. In the meantime, slow boat / ferry services between Bali and Lombok are operating as usual. Flights between Bali and Lombok – by LionAir and Garuda Indonesia – are still operating as well. Indonesia AirAsia has suspended domestic flights between Bali and Lombok until 21 April 2020. ** See update 24th of April 2020.

March 17, 2020
Government Policy In Indonesia Related To People Crossing From And To Indonesia in Corona Times.
Regarding foreign visitors from all countries, the Government of Indonesia has decided that the Visa Free Arrival (BVK), Visa on Arrival and Free Diplomatic / Service Visa policies are suspended for 1 month. Therefore, every foreigner who will visit Indonesia is required to have a Visa from an Indonesian Representative in accordance with the purpose of the visit. When applying for a visa, you must attach a health certificate issued by the health authority in each country.

In addition to the above, there are special policies that concern the following countries;
1. The policy towards China is still valid according to the statement of the Minister of Foreign Affairs on 2 February 2020.
2. The policy towards South Korea for Daegu City and Gyeongsangbuk-do Province is still in accordance with the Foreign Minister’s statement dated March 5, 2020.
3. Travellers who within the last 14 days visited the countries below are not permitted to enter / transit to Indonesia. These countries are: a. Iran; b. Italy; c. Vatican; d. Spanish; e. France; f. German; g. Switzerland; h. UK
4. All arrivals/travellers must fill out and submit a Health Alert Card to the Port Health Office prior to arrival at the entrance of the Indonesian International Airport. If the travel history shows that in the last 14 days the person concerned has visited these countries, then the person concerned may be refused entry to Indonesia.

The above policy will take effect on Friday 20 March at 00.00 West Indonesia Time. This policy is temporary and will be evaluated in accordance with developments. ** See update 1st of April 2020.

April 01, 2020
The Government of Indonesia has decided to temporarily ban foreigners from 2 April 2020 until the Covid-19 pandemic is declared complete by the Indonesian authorities. This ban is to apply to all foreigners with the exception of the following categories:
1. Temporary residence permit holders (ITAS) or permanent residence permits (ITAP)
2. holders of diplomatic visas or service
3. Humanitarian staff years in the medical and food sector
4. Crews (air, road and maritime transport)
5. Foreigners/expatriates active in National Strategic Projects

Foreigners who can enter the territory must meet the following 3 conditions:
1. Be in possession of a valid health book issued by the Health Authority of the country of origin
2. Not having stayed in the 14 days before the arrival in Indonesia in a country/territory seriously affected by Covid-19
3. Declaration to comply with the 14-day quarantine requirement of the Indonesian government

For more information, we recommend that you contact the Indonesia Embassy in the country you are in.

April 24, 2020
Indonesia suspends all passenger travel to prevent Ramadan Exodus.
The Transportation Ministry will restrict all passenger travel starting on Friday 24th of April as the government attempts to prevent citizens from participating in the annual Idul Fitri tradition of Mudik (exodus) to curb the spread of COVID-19. The ministry’s air transportation director general, Novie Riyanto, said all passenger transportation to domestic and overseas destinations – both commercial and chartered flights – would be suspended starting Friday at midnight until June 1. Passenger transportation by sea will be suspended until June 8 2020.
Read More >

April 30, 2020
At this stage, 8 people from North Lombok (1 from Pemenang, 1 from Tanjung, and 6 from Bayan District) were confirmed positive for Covid-19.
Over the entire island of Lombok, there are 166 confirmed Covid-19 cases.

May 20, 2020
At this stage, 8 people from North Lombok (1 from Pemenang, 1 from Tanjung, and 6 from Bayan District) were confirmed positive for Covid-19.
Over the entire island of Lombok, there are 188 confirmed Covid-19 cases.

May 31, 2020
Lombok airport will be open for a limited number of hours each day, from 9:00 am to 3:00 pm, and flights are limited. Flights are available between Bali & Lombok by Garuda Airlines. Arriving passengers must show proof of a negative PCR swab test valid for 7 days at the time of travel. This situation is subject to change. The same rules apply for passengers on local ferries arriving at Lembar and Kayangan Ports on Lombok.

The Bright Side
Many experts believe coronavirus cannot stand the sun as nearly all viruses and bacteria cannot survive strong UV radiation.
So it never hurts to visit Lombok as soon as times are better and to sunbathe in the Indonesian morning sun!

The Lombok Lodge is keeping a close watch on developments related to the coronavirus.

Lombok Self Isolation Packages & Post-LockDown Packages are available.
Check it out >

Our hearts go out to those around the world who’ve been impacted by the virus.

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