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Common Questions

 

Room Only?

The tariffs you are paying at The Lodge include always A la Carte Breakfast and delicious five-course Set Dinner, which will be a lovely and unique experience for you and your travel partner(s). Full Board Meal Plan instead of Half Board Meal Plan is available upon request.

Which Cuisine is served at The Lombok Lodge?

At The Lombok Lodge, cuisine is a key element of your holiday experience. Executive Chef Jiwa Raga creates the island’s finest cuisine with top quality ingredients. Both our restaurants offer a fine selection of International and Asian Cuisine.

Can you accommodate Food Allergies?

We are happy to cater your dietary requirements for health (Vegan, Vegetarian, Gluten-Free, Lactose Intolerance, …) or religious reasons (Halal, Kosher…).

What does The Lombok Lodge ‘Rijstafel Experience’ means?

‘The Lombok Lodge Rijstafel Experience’ is one of the inclusions of our promotional accommodation packages. For guests who prefer to stay +3 nights with us, we offer, during one night of stay, instead of the regular Superb 5 courses dinner for 2, a unique Indonesian Rijstafel Experience .

Traditional Indonesian food including Appetizer (Dadar Gulung Unti), Soup (Soto Ayam) and several main dishes; Chicken Green Curry, Rendang Curry (Traditional Red Curry), Sate Lilit (Fish Satay), Cumi Sambal Kemangi (Calamary with Basil), Sambal Goreng Udang (Prawn Tomato Chili Sauce) and Sayur Gedang (Papaya curry) accompanied by rice.

Is there an evening dress code at The Lombok Lodge?

The Lodge dress code for the evening is smart casual. We kindly ask not to wear singlet, flip flop and beach wear during dinner time.

How to get to Lombok Island?

Travel to Lombok, The Lombok Lodge is happy to handle the whole booking process on behalf of our guests, including reserving domestic flights Bali-Lombok at Garuda Indonesia Airlines, and alternatively by Bluewater Fast Boat Services. Both options are available at USD 55++ (USD 67nett), ticket price per person per way. It is advisable to book well in advance to secure seats. Indonesia’s national airline, Garuda Indonesia, flies daily between Bali and Lombok, Bluewater Fast Boat Service operates as well daily between Bali and Lombok. Kindly find more information at https://www.thelomboklodge.com/travel-info.

How to get to The Lombok Lodge?

A private pick-up service, from Teluk Kodek Harbour Lombok to The Lodge, is available with the charge of USD 25++ (USD 30nett), price per car per way. The harbour transfer service will take about 15 minutes.

A private pick-up service from Lombok International Airport in Lombok to The Lodge, is available with the charge of USD 115++ (USD 139net), price per car per way. The estimated travel time from Lombok International airport to The Lombok Lodge is approximately 70-90 minutes.

++ / 21% Tax?`

You have probably noticed that the prices in Indonesia in hotels and restaurants are often accompanied of a “++” sign. Kindly be informed that ++ hotel rates in Indonesia are subject to 21% service- and government taxes.`

The tax is a regional tax called PB1 (Hotel and Restaurant Tax) of 10%.

The service charge is a tip that will be distributed among the staff at the end of the month. The service charge itself is taxable. This explains why you may have up to 21% Tax and Service Charge.

What is the main difference between The Lodge Suite and The POOLSIDE Lodge Suite?

Kindly be informed that the interiors of the POOLSIDE Lodge Suites and the Standard Lodge Suites are similar. The only difference between both Lodge Types, is the location – The POOLSIDE Lodges offer the most stunning view (premium ocean view guaranteed) and a direct access from the private terrace to The Lodge beautiful 25m infinity pool.

What does ‘Rain Season’ mean for Lombok?

The climate in Lombok is equatorial, hot and humid with a rainy season between November and February, which reaches its peak in January/February, there is a dry season from March to October. The humidity can reach 75%.

Especially for the North-West of the island, the rain season doesn’t cause too much inconvenience. In the Northern part of Lombok we are lucky to have a Rainy season and not a Monsoon season, so an occasional short afternoon or evening downpour is what we usually get during our Rainy season of November – February. Our dry season really starts around end of April/May and ends with a sweltering October.

What about Malaria in Lombok?

Mosquitonets and anti-mosquito sprays are available at The Lombok Lodge. Most of our guest use a anti-mosquito spray in the evening. A minority of our guests (1%) use medication as a precaution. As being preventive is always better, it is advisable to cover exposed skin and use a good quality mosquito repellent when visiting rural village areas, as well as in the evening as mosquitoes are more active in the evening (after 3.00pm).

At The Lombok Lodge, we maintain a very active fumigation and insect control program in and around the resort area. Please be aware that Lombok is not a 100% malaria free –zone; there is still malaria on the island, although mainly in the less developed East part of the island. The Lodge is located in the North-West of the island. The fact that The Lodge is a beachfront resort will reduce the risk.

What about the Bed sizes at The Lombok Lodge?

You can choose between Double King Size or Twin Bed at The Lombok Lodge. The size of our comfortable double lodge-beds is 2m x 2m, the twin beds are 1m x 2m. Twin beds are not available at the Luxury POOLSIDE Lodge Suites.

Children Policy?

We lóve it to welcome children in The Lodge. Baby cots are available free of charge. Additional beds for children (-12y), are available with the charge of USD 95++, price per bed per night, incl. children meal plan. Maximum 2 additional beds per Lodge Suite.

Do you have babysitters available?

Yes, we do have babysitters available upon request. Our team will be pleased to assist you with babysitting your child/children. The charge of USD 8++, price per hour apply. For parents who want a quiet dinner, or to enjoy any of our wonderful daytime excursions, please be reassured that our friendly childcare is a great choice. However, presently, if you are looking for highly qualified caregivers with first aid credentials, we recommend keeping your little ones in your company.

Is laundry service available at The Lombok Lodge?

Sure!
We offer laundry service as well as dry-cleaning service at The Lombok Lodge.

What should I wear to the villages?

Appropriate attire would be a shirt or T-shirt that covers the shoulders with shorts or a sarong.

Currency?

The official currency of Indonesia is the Indonesian Rupiah (IDR). We advise you to bring Euro or USD and to have them exchanged in Rupiah in Lombok. You can withdraw money from ATMs in the neighbourhood of The Lodge.

Can I change money in Lombok?

Money changing facilities are available at Lombok Airport, as well as in Senggigi area. An ATM is available at Tanjung village, about 10 minutes from The Lodge.

Visa?

https://en.wikipedia.org/wiki/Visa_policy_of_Indonesia

Electricity?

Electricity at The Lombok Lodge is 220V. Wall plugs are the standard European variety – round with two pins. Adaptors are available for your convenience.

Is Lombok safe?

Overall, Lombok is safe and peaceful with friendly, somewhat shy people. Read our most recent blog post at https://www.thelomboklodge.com/blog/

Getting Around ?

Lombok is a fantastic place to drive by (motor)bike, especially compared to Bali or Java. Most of Lombok’s roads are in excellent condition. The roads are practically empty (outside of Mataram and the main east-west highway) and Lombok residents drive much slower and more cautiously. If you’ve ever driven in Bali or Java, Lombok is a dream.

Touristic Centre ?

Senggigi, the main touristic centre of the island, is located at at about 30 minutes from The Lombok Lodge.

Golf in Lombok ?

The Lombok Kosaido Golf Club, the finest golf of Lombok, is situated at 15 minutes from The Lombok Lodge.

What are the unique Selling Points of The Lombok Lodge?
Why I will love The Lombok Lodge?

Just 9 exclusive Luxury Lodge Suites – Luxury Hermès Bathroom Amenities – Tripadvisor’s #1 Hotel for Lombok since 2011 – The luxury & service of a 5-star establishment within the dimensions of a privately run hotel – Located at a short 10 minutes boat trip from the Gili Islands – Free Gili boat shuttle service* – Free Spa Treatments* – Stunning ocean views – Delicious Cuisine by Chef Jiwa Raga – Daily A la Carte Breakfast, Delicious Afternoon Tea-Service and 5-Course Dinners included in all accommodation rates

* Included for Package reservations only